Privacy Policy

1. Introduction

At PayZEz, we respect your privacy and are committed to protecting your personal and financial information. This Privacy Policy explains how we collect, use, and safeguard your data.

2. Information We Collect

– Personal Information: Name, email, phone, business registration, PAN/GST, banking details.
– Payment Data: Cardholder name, masked card number, transaction details (no sensitive card data is stored).
– Device & Usage Data: IP address, browser type, OS, transaction logs.

3. Use of Information

– To process payments and settlements.
– For fraud detection, risk assessment, and compliance checks.
– To improve our Services and customer support.
– For communication regarding transactions, security alerts, and service updates.

4. Data Security

– PCI DSS SAQ D certified infrastructure.
– Encryption of data in transit (TLS/SSL) and at rest.
– Limited employee access under strict confidentiality agreements.

5. Data Sharing

– With banks, card networks, and UPI/NPCI for transaction processing.
– With regulatory bodies (RBI, law enforcement) as legally required.
– With trusted service providers under confidentiality obligations.

6. Data Retention

– Transaction records retained as per RBI and tax regulations.
– Cardholder data stored only as permitted under PCI DSS; sensitive authentication data is never stored.

7. User Rights

– Access and correction of personal data.
– Right to withdraw consent (may impact service usage).
– Right to raise complaints with regulatory authorities.

8. Cookies & Tracking

– We may use cookies and tracking technologies to improve user experience.

9. Changes to this Policy

We may update this Privacy Policy from time to time. Changes will be notified on our website.

10. Contact Us

For questions or concerns, contact:

Kriswest Solutions Private Limited,

4thFloor, Plot No:62 Opp:NovatelHitex Road,

Shilpa Layout Izzathnagar, Hyderabad,

Telangana – 500084

Email:  info@kriswest.in

Phone: 1800 202 2445